World Cup rail chaos should have been avoided says Activ Absence

Guest Blog by Adrian Lewis, Commercial Director, Activ Absence

 England might not have made it into the World Cup Final, but it didn’t deter train staff from taking time off to watch the match, resulting in hundreds of Sunday trains in the north-west, the west of England and South Wales being cancelled due to staff shortages, causing widespread passenger disruption.

GWR and Northern Rail said that fewer train crews than usual had agreed to work on Sunday due to the World Cup final, the warm weather and the start of the school holidays in some regions.

A spokesman for Northern said, “many staff have made themselves unavailable for work” today, who added that staff contracts mean they don’t have to work Sundays if they provide seven days’ notice.

Greater Manchester Mayor Andy Burnham and his Liverpool counterpart Steve Rotheram recently criticised Northern for causing "extreme chaos" on networks for "far too long".

Adrian Lewis, director at Activ Absence says,

“There will always be staff who phone in sick to watch a big match or enjoy the sunshine, but the chaos on the rail networks was caused by a lack of planning around holidays and the poor management and enforcement of absence policies.”

“The potential disruption of higher than usual absence levels during the World Cup should have been anticipated and the travel chaos on Sunday could have been avoided, with better planning.”

“Rail operators should have decided ahead of time how they would handle multiple requests for staff holidays during that weekend and ensure they didn’t authorise them all and leave themselves under staffed. They should have realised that temporary cover is particularly hard to find during summer weekends and sporting fixtures, so contingency plans should have been in place.”

“Were staff reminded about the company’s policies around sickness and the disruptive impact and damage to passengers and the company’s reputation ahead of time? Such communications would have helped to minimise absence rates.

Sporting absenteeism also seem to have regular offenders and we would recommend that those who did call in sick should complete a return to work self-certification form or have a return to work interview to demonstrate that sickies won’t brushed under the carpet.”

“Many companies still rely on spreadsheets and paper forms for managing staff holiday and sickness absence and these aren’t visible to everyone, so clashes can easily occur. Investing in absence management software would change this because it would hold holiday and absence information in a central system that can be accessed and seen by everyone which would prevent leave clashes.

“To avoid such chaos in future, rail operators might benefit from careful planning and communication around absence and put in place better systems to manage holidays and track absence.”

UK employees are failing to take holiday, how should employers respond?

Guest Blog from Adrian Lewis, Commercial Director, Activ Absence

According to a new survey from Glassdoor, one of the world’s largest recruitment sites, two in five UK employees polled (40 per cent) reported taking a maximum of just half of their annual leave entitlement during the last holiday year, with the average employee taking just 62 per cent of their allowance.

This study serves as a timely reminder for companies to maintain visibility of their staff’s holiday requests and encourage them to use their annual leave entitlement.

Holidays are good for our health and not taking leave can take its toll. According to the Framingham Heart Study men who don’t take their holidays are 30% more likely to have a heart attack, while women are 50% more likely.

Managing staff holiday planning effectively can not only benefit employees’ health but also ensure that businesses have sufficient cover during peak holiday season.

The hot weather we’re currently experiencing could prompt more holiday requests as people decide they want to take advantage of the sun, leaving HR professionals in a panic about how to manage the volume of requests to ensure everyone is happy but business continues as usual in the office.

Adrian Lewis, Commercial Director at Activ Absence says,

“Employers want to encourage people to take their full holiday entitlement as they know it’s good for health and wellbeing, but they also need to ensure the workplace is fully staffed and avoid too many clashes.

“Unfortunately, too many are in the dark over how much holiday leave staff have left to take, especially if they are relying on spreadsheets, wall planners or paper forms to manage leave. This puts more pressure on HR professionals and makes it more likely errors will occur, resulting in employees booking leave at the same time.

“The solution is absence management software that enables HR teams to easily manage and stay on top of staff holiday planning. A centralised system where holiday leave can be requested and approved at the touch of a button allows for greater transparency, better resourcing and helps business plan more effectively.”

Adrian offers the following tips to help companies stay on top of staff leave:

• Managers across the business should reinforce the holiday policy and encourage people to take their full entitlement.

• Sending regular emails reminding staff to book their holidays as early as possible could prompt people into taking time off more regularly throughout the year.

• Have an efficient technology system in place for managing leave. Cloud-based absence management software allows managers to see in an instant who is off when, helping to avoid clashes. It also makes requesting and signing off holiday leave more efficient.

• Employers can use software to set up alerts such as automatically prompting staff to book leave if a set level has accrued, to prevent a build-up of annual leave. This useful tool can also prompt managers to speak to the individual concerned to find out why they aren’t taking time off.

• Absence management software can also flag up people who are taking a lot of time off sick. This allows managers to start a conversation and address what is going on.
For more information visit: www.activabsence.co.uk

Time to take a break…

Guest Blog by Adrian Lewis, Activ Absence

A survey commissioned by British Airways in January revealed that one-third of UK workers did not use up their annual leave in 2017, losing an average of four days each.

Today is National Workaholics Day which brings the attention to the research carried out – how are companies manging their staff holidays and encouraging them to use their annual leave entitlement.

The recent hot weather is also likely to prompt more holiday requests as people decide they want to take advantage of sun, leaving HRs in a panic on how to manage the volume of requests so everyone is happy and ensure its business as usual in the office.

Adrian says,

 “Companies want to encourage people to take their full holiday entitlement as they know it’s good for health and wellbeing, but also need to ensure the workplace is fully staffed and avoid too many clashes.

 “Unfortunately, lots of companies are in the dark over how much holiday leave someone has left to take, especially if they are relying on spreadsheets, wall planners or paper forms to manage leave. This adds more pressure and makes it more likely for errors to occur, resulting in employees booking leave at the same time.

 “The solution is absence management software that enables HRs to easily manage and stay on top of staff holiday planning. A centralised system where holiday leave can be requested and approved at the touch of a button allows for greater transparency, better resourcing and helps business plan more effectively."

Adrian adds;

“The technology also allows employers to set alerts such as automatically prompting staff to book leave if a set level is accrued, thus preventing a build-up of annual leave. HRs can nudge people to take their holiday leave throughout the year, helping to avoid last minute requests at this time of year,” 

To book a demonstration of Activ Absence click here.

England might be “coming home” in tonight’s match, but will employees be staying at home tomorrow?

Guest Blog by Adrian Lewis, Commercial Director, Activ Absence

The Three Lions will be taking part in their biggest World Cup game in over 10 years when they play Columbia tonight. But how will this effect offices Wednesday morning?

No doubt staff will be having a few drinks whilst watching the game, then a few more either to celebrate or commiserate!

An estimated 1.2 million England fans plan to call in sick following the knockout game*.

Adrian Lewis, director at Activ Absence says employers are likely to see an increase in hangovers, unauthorised sickness absence and presenteeism this summer, especially during the World Cup.

Adrian commented;

“The key is to plan and ensure you have the right systems in place to manage absence. While both planned and unplanned absence can be an issue for companies to stay on top off, sporty summers can also be a great opportunity for a bit of fun.

“Encouraging employees to enjoy tournaments together, get involved in sport or just become a bit healthier can be a great way to improve staff engagement and motivation.”

Research from news.williamhill.com/world-cup-2018/william-hill-looks-at-the-habits-of-england-fans/